FAQ

General Questions

WHAT IS SAYSME.TV?

SaysMe.TV turns individual producers into 1-man ad agencies. We give you all the tools you need to become a 1-stop shop for any business to run highly-targeted ads on local cable television. You make commissions every time an ad airs on television that you were responsible in bringing to us.

WILL CUSTOMERS REALLY BE ABLE TO SEE IT ON TV?

Yes, if they have cable.

WHEN WILL THEIR AD RUN?

After they purchase an ad and choose the market(s) in which they want their ad or ad campaign to run, they will receive a confirmation of their purchase immediately. Then, at least 24 hours prior to air time, they will also receive a confirmation of the time and date that it will run so they can record it or watch it live with friends. Ads purchased may take 5-8 days to run on the air.

CAN THEY LET OTHER PEOPLE KNOW THAT THEY WILL HAVE AN AD ON THE AIR?

Yes! SaysMe.TV will provide a link to email your friends and family showing them the video exactly as it will look like on TV.

CAN I SELL AN AD IN DIFFERENT SALES ZONES?

Yes. While it is recommended you sell to businesses in your local zone, if you know of businesses in other zones or have clients that would like to purchase in multiple cable zones, we will accommodate.

WHAT CAN I HAVE AND NOT HAVE ON MY AD? WHAT ARE THE QUALITY GUIDELINES?

Please review our upload guidelines found here: http://www.saysme.tv/static/submission.

HOW MUCH CAN I MAKE?

The beauty of this program is that you can make as much as you put into the program! You can charge clients a fee for production that you and the customer jointly agree on, along with earning unlimited royalties every time the customer's ad plays on television.

DO YOU HAVE ANY TOOLS TO HELP ME SELL THIS TO CLIENTS?

Absolutely! Go on over to the eDownload Sales Materials' tab and if you upload your company logo, you will be able to print up a personalized sales guide with all of your information on it (name, company name, phone, etc.). You will also see great language prepared for you describing the product along with our handout called 'Why TV,' which shows your customers why television is still the killer medium in which to advertise. Finally, you will also receive a 'Simple as 1-2-3' handout which shows your clients just how easy it is to purchase time through SaysMe.TV?

WHY HAS THERE NEVER BEEN ANYTHING LIKE THIS BEFORE?

Maybe lack of innovation, sprinkled with a lack of know-how perhaps? Either way, we are both at the forefront of this cutting-edge service technology. Seize the moment and take advantage of it!

DO YOU OFFER ANY VIDEO TECH SUPPORT FOR YOUR SITE?

Ask no more - the below should answer most any questions you or your clients may have:

TECHNICAL SUPPORT QUESTIONS

WHAT BROWSER SHOULD I BE USING?

Windows Users

Internet Explorer is the best viewing option for Windows users. The Firefox browser is a good browser, but has problems playing files back at times. You should download the latest version of the Internet Explorer browser here or via the link below:

http://www.microsoft.com/windows/downloads/ie/getitnow.mspx

AOL browsers also have problems playing back video files. If you are an AOL user we suggest that you use the Internet Explorer browser that comes with your computer. The stock Microsoft Internet Explorer browser seems to perform better than the customized IE that AOL has developed. To use the stock browser go to the start menu and select "Internet Explorer" from the program menu.

Mac/Apple Users

All Mac/Apple web browsers can play back the Flash videos on our files under most situation except with Firefox 3, which has been known to have issues. We recommend updating the browser to the latest version of Firefox or using Safari.

To download the latest version of Safari please visit the site below:
http://www.apple.com/safari/

To download the latest version of Firefox please visit the site below:
http://www.mozilla.com/en-US/firefox/

MY FLASH PLAYER DOESN'T WORK FOR YOUR VIDEOS?

Make sure you have the most up to date flash player installed on your computer. You should download the newest version of the flash player (FREE) here or via this link:

http://www.adobe.com/products/flashplayer/

WHAT ELSE CAN I DO?

We recommend you follow these steps in order for the best viewing experience of our videos:

A) Download the latest flash player
http://www.adobe.com/products/flashplayer/

B) Upgrade to the most recent browser version
Internet Explorer: http://www.microsoft.com/windows/downloads/ie/getitnow.mspx
Safari: http://www.apple.com/safari/
Firefox: http://www.mozilla.com/en-US/firefox/

C) Clear your cache! Cleaning up your browser often helps performance issues. Here are instructions on clearing your cache in each of the following browsers:

1. Internet Explorer - http://www.microsoft.com/windows/ie/ie6/using/howto/customizing/clearcache.mspx

2. Safari - http://www.ehow.com/how_2033308_delete-memory-cache.html

3. Firefox - http://www.ehow.com/video_2320708_clear-cache-mozilla-firefox.html

D) Restart your computer

WHAT IF I HAVE OTHER QUESTIONS?

Please email our customer service at cs@saysme.tv and we will get back to you within 24-48 hours.